Mi HomeGuard (MiHG) -   F A Q 's 

How can I view MiHG data on the internet?
When MiHG is installed you are given access to a secure encrypted tunnel which allows connection from MiHG to your device. The tunnel can only be used by people who have been granted access.

Can I still install MiHG if I dont have a broadband connection?
Yes. MiHG normally uses it's own MiFi router to access the internet and has no connection to your existing broadband. The MiFi router has additional sim costs but tests have shown the monthly data costs to be minimal.

How many sensors do I need?
One. This is a personal choice, but even a single PiR motion sensor (which inc Temp & Lux light level) in the Kitchen can detect a person making their regular meals or cups of tea or coffee. The basic dashboard can display 9 sensors which should be more than enough for most people. 

Are you able to install nationally?
No. At present MiHG Ver3 is under test and only available for local installation in the Dumfries area.

Is the system able to differentiate between people and pets?
Yes. The PiR motion sensors are configured to detect a beam of movement straight out & downward. If someone has pets simply turn the sensors upside down & motion would only be detected by someone standing upward in the room. Any motion below waist height would not be detected & ignored.  

What does the installation cover?
All sensors would be installed & configured as necessary and your machine ID would be licensed to run the MiHG software. You would also be shown how to use the system on your chosen mobile device.

How long do the batteries last?
The wireless sensor batteries have an expected life of FIVE years. Each sensor reports the battery status every hour and the level can easily checked on the battery status page.

Can MiHG monitor power use?
Yes. Although most homes now have smart meters the MiHG power sensor is still useful. One example is to detect the kettle spike when someone makes tea or coffee or as a safety issue if they left their cooker/oven on.

The MiHG cottage image has only one door, is it possible to use two doors for Front & Back?
Yes. The build image works fine with two doors but only displays updates from the most recent door activity with appropriate text eg: Front, Back, Patio, Garage... ( If the Back door was opened 5hrs ago but Front 30mins ago the image would show Front 0h30m.)

Can the MiHG cottage image be changed?
Yes. The build image can be changed but it will incur additional development costs to change the image to your requirements. The current build options are for cottage and static build.

Can I post my HG sensor data to an external cloud on the internet?
Yes. MiHG is currently pre-configured to post data (if required) to: Emoncms. After registration on their site your unique API key code is then added to your MiHG config file and data will be automatically posted to your Emoncms cloud. Other external clouds if feasible can be added on request but note that all clouds (inc Emoncms) normally incur their own additional cloud charges.

Is MiHG secure?
Yes. When MiHG is installed you are given access to a secure encrypted tunnel which allows connection from MiHG to your device. The tunnel can only be used by people who have been granted access.

MiHG working with ELVES CIC